HMD introduces Pulse+ Business Edition with extensive software support and warranty

HMD focuses on business customers with the introduction of the HMD Pulse+ Business edition. Physically, the phone is the same as the consumer version. There is a difference in software and support that makes it easier to deploy this phone to employees and help them if something goes wrong.

Firstly, the phone comes with a 3-year extended warranty. In addition, the usual security patches have been extended from three years to five years to ensure that company data is kept safe. However, the phone still only receives 2 years of OS updates.


HMD Pulse+ Business Edition

HMD Pulse+ Business Edition

In terms of hardware support, there are two options. The one most companies will probably opt for is called Door to Door Care with DHL Express. This is what it sounds like: if a phone needs to be repaired, DHL will pick it up anywhere in Europe, take it to a repair center and return it when it’s ready.

But if your company has electronics-savvy staff, some repairs can be done in-house with iFixit’s tools and instructions. The HMD Repair Hub at ifixit.com offers you replacement batteries (€20), charging ports (€15), back panels (€3) and even displays (€40) at very reasonable prices. In principle, the things that break the most can be replaced in-house. And the battery is rated to retain at least 80% of its original 5,000mAh capacity after 800 charge cycles, so it will last a few years before normal wear and tear necessitates battery replacement.

HMD introduces Pulse+ Business Edition with extensive software support and warranty

Designed according to Android Enterprise recommended guidelines, the HMD Pulse+ Business Edition features enterprise security with biometric authentication, encryption and remote wipe. Installation is simple: it can be done by the company’s IT department before the employee even opens the box. And all data collected over the phone is stored on the Google Cloud Platform in the EU (and fully GDPR compliant).

The HMD Pulse+ Business Edition costs €200 for a 6/128 GB device (the consumer version costs €160 for 4/128 GB). However, this isn’t something you can pick up on your own, but your company can contact HMD to purchase the phones and possibly sign up for some of HMD’s corporate services (they have Enterprise Mobility Management, theft protection and more).

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